WHAT BIG BOX AND ONLINE RETAILERS DON'T WANT YOU TO KNOW
KNOW BEFORE YOU BUY
Big box stores and online retailers sell fixtures that appear to be the same as ours, from the name, to the style, to the manufacturer, all at much lower prices. But how? What they don't advertise is that their fixtures are made with low-quality, sub-par parts (plastic vs brass) to make their products cheaper and most of the time they are made in completely separate facilities with less quality control. They want you to think you're getting a deal on the same fixture, but really you're just getting a (poorly made) substitute.
IF IT SEEMS LIKE IT'S TOO GOOD TO BE TRUE, IT USUALLY IS
We know it seems like you're getting the best deal on that faucet but when it leaks or breaks and you can't repair it and need to purchase a new one, how big of a bargain did you get? Especially after you spent time and money on that porcelain tile or stone. Tearing out that gorgeous marble to replace the cheap faucet will end up being considerably more expensive than paying a minimally higher price for fixtures that come with a guarantee because they're going to last.
YOU'VE GOT QUESTIONS, WE'VE GOT ANSWERS
Sure, that faucet looks great online, but how do you know the finish is the same as your other fixtures? Can you get the parts to fix it locally? Does that shower come with the valves you need? Do you really trust the information that comes from a customer service representative on the opposite end of the world or a rookie in an apron who usually works in the garden department but who is filling in for the plumbing aisle today? Neither of these options have probably ever seen standard plumbing code. You deserve the help and expertise you need to make your entire project a success. We offer the most knowledgeable sales consultants who have a combined plumbing sales experience of over 65 years!